Psily - Privacy Policy

Privacy Policy

Last Updated: June 2023

Your privacy is a top priority for Psily. In addition to allowing completely anonymized usage of Psily, we will not share your data with commercial third-parties. We also allow you to opt-out of sharing your anonymized data with researchers.

This Privacy Policy (the “Privacy Policy”) applies to the Psily mobile application (the “App”), and the Psily website located at https://psily.io (the “Website”), both owned and operated by Psily, Inc. (“Psily,” “we,” “us,” or “our”). We have created this Privacy Policy to tell you what information the App collects, how we use that information, and who we will share that information with, if anyone at all. This Privacy Policy does not address the privacy practices of any third parties that we do not own, control, or are affiliated with: their practices are outlined in their own privacy policies, to which we will provide links in this Privacy Policy for your reading pleasure (and to allow you to make informed decisions). Capitalized terms not defined in this Privacy Policy have the meaning provided by our Terms of Use. By using the App, you are agreeing to the terms of this Privacy Policy and the accompanying Terms of Use. We encourage you to read this Privacy Policy, and to use the information it contains to help you make informed decisions.

Legally speaking, a privacy policy must be honest and accurate. Therefore, when we say we value anonymity, we mean it. When we say we will be transparent, we mean it. When we say we are interested in contributing to scientific advancement by providing anonymized data for research purposes only, we mean it. The Psily App is intended to be, and is, everything we describe here. Without further ado:

WHAT'S IN THIS PRIVACY POLICY?

Anonymity. We respect your right to remain anonymous. You may use a “burner” e-mail to sign up for the App. Any data we collect is anonymized before it is shared with a third-party, if it is shared at all. We do not share, sell, or distribute email addresses to third-parties outside the scope of this privacy policy.
Transparency. We are open and transparent about what information we collect. We aim to collect and store as little personally identifiable information as possible in order to run the App. We do not share any personally identifiable information with third-parties, other than the third-party software vendors and servers that store our databases and software.
Research. Part of our mission is to enable a scientific understanding of nutritional supplements in an everyday use environment. We may provide anonymized data to approved researchers. You may always opt out from having your data shared with researchers.
Your Rights. You always have the right to opt out from data collection and/or to request that we destroy data you provide to us. We do not knowingly collect data from minors under the age of thirteen.

INFORMATION WE COLLECT OR RECEIVE.

Personal Information. We do not collect any personally identifying data by default. We only receive or collect information that identifies you personally if you choose to provide such personally identifying data to us via e-mail or other means. When you sign up to become a user, you need to provide an e-mail address for login purposes. When you contact us, you may need to provide us with your e-mail address. To maintain anonymity, you may use a “burner” e-mail address to sign up to become a user.

Payment Information. We use Stripe for payment processing. Stripe's data privacy and collection practices are governed by its own Privacy Policy, available at https://stripe.com/privacy. If you choose to make a purchase or subscribe to a feature or service of ours that requires a fee (currently no purchases or fees are required), you will be required to provide us with your payment information, including bank account numbers, credit or debit card numbers, account details, ACH information, and similar data (collectively, “Payment Information”). Such Payment Information will be collected and processed by third-party payment vendors pursuant to the terms and conditions of their privacy policies and terms of use. We do not obtain access to any Payment Information in connection with such purchases or subscriptions. We will not provide third-party payment vendors with any more information about you than is required by them to process your payment.

Geolocational Information. We use time zone locale information to identify your time zone (“Geolocational Information”). We do not collect any other geolocational information.

Third Party Analytics. The App does not use any third-party analytics. The Website uses Google Analytics. Google's data privacy and collection practices are governed by its own Privacy Policy, available at https://policies.google.com/privacy.

Other Information. In addition to the Personal Information, Payment Information, and Geolocational Information, we may automatically collect or receive additional information regarding you and your use of the App, and information regarding your mobile devices used to access the App (collectively, the “Other Information”). Such Other Information may include:

From You. Additional information about you that you voluntarily provide to us, such as your gender and your product and service preferences.

From Your Activity. We may collect or receive information regarding:

Internet protocol (IP) address, which may consist of a static or dynamic IP address and will sometimes point to a location or specific identifiable electronic device.
Browser type and language.
Referring and exit pages and URLs.
Date and time of the activity
Details regarding you activity on the App, such as search queries and other performance and usage data.

About Your Mobile Device. We may collect or receive information regarding:

The type of your mobile device (for example, Apple iPhone, Samsung Galaxy, Nokia Brick—just kidding, etc.).
Your device's operating system and version (for example, iOS or Android).
Your mobile device carrier (for example, Verizon, Sprint, AT&T, etc.).
Your network type (for example, WiFi, 3G, 4G, 5G, LTE, etc.).

From Cookies. Cookies are small text files an app or website can use to recognize a repeat visitor. We do not use cookies in the App. We may use session cookies (which expire when you close our website), persistent cookies (which stay on your device until you delete them), and other technologies to help us collect data and to enhance your experience with the Psily website (collectively, “Cookies”). We may use cookies for various purposes, including to:

Determine the type of your mobile device.
Personalize your experience.
Analyze which portions of the App are visited and used most frequently.

The Psily Website uses the following Cookies:

Essential Cookies

Functionality Cookies

If you do not want us to deploy cookies on our website, you can opt out by setting your device to reject cookies. You can still use the Psily website if cookies are disabled, although your ability to use some features may be affected.

We use a JSON Web Token (“JWT”) for authentication purposes. The JWT is passed to your device's temporary storage to authenticate your access to the App.

INFORMATION COLLECTED BY OR THROUGH THIRD-PARTY ADVERTISING COMPANIES.

The data privacy and collection practices of third-party advertisers disclosed in this privacy policy are governed by their own privacy policies

HOW INFORMATION IS USED AND SHARED.

By using the App, you give us permission to use the Personal Information, Payment Information, Geolocational Information, and the Other Information (collectively, the “Information”) to:

Provide and improve our App.
Provide our services.

We engage third-party companies and individuals to perform functions on our behalf. Examples may include providing technical assistance, customer service, marketing assistance, and administration of promotional programs. These other companies will have access to the Information only as necessary to perform their functions and to the extent permitted by law.

In an ongoing effort to better understand our users and how they use the App and the Website, we may analyze certain Information in anonymized and aggregate form to operate, maintain, manage, and improve the App and the Website. This aggregate information does not identify you personally. [We may share and/or license this aggregate data to our affiliates, agents, business and promotional partners, and other third parties.] We may share this aggregate data with researchers who must be approved by us before accessing the data. Psily is not affiliated with any private or public research, medical, educational, or governmental institutions or agencies.

As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, sale of assets, dissolution, or similar event, the Information may be part of the transferred assets.

To the extent permitted by law, we may also disclose the Information:

When required by law, court order, or other government or law enforcement authority or regulatory agency.
Whenever we believe that disclosing such Information is necessary or advisable, for example, to protect the rights, property, or safety of us or others, including you.

We will use your Payment Information to process your authorized payments through the App. We will share your Payment Information with a third-party service provider (“3PSP”) as necessary to process your payment. The 3PSP stores your Payment Information; we do not store this information. Storage by the 3PSP of your Payment Information is subject to the privacy policies and practices of the 3PSP and is not subject to the terms of this Privacy Policy. By providing your Payment Information, you acknowledge and agree to use of the information by the 3PSP for purposes of processing any payments to us.

ACCESSING AND MODIFYING INFORMATION AND COMMUNICATION PREFERENCES.

If you have provided us any Personal Information, you may access, remove, review, and/or make changes to the same by contacting us as provided below. In addition, you may manage non-transactional communications by clicking on the “unsubscribe” link located on the bottom of any of our marketing e-mails. We will use commercially reasonable efforts to process unsubscribe requests in a timely manner. You should be aware, however, that it is not always possible to completely remove or modify information in our subscription databases. You cannot opt out of receiving transactional e-mails related to the App (for example, requests for support or payment receipts).

We may also deliver notifications to your mobile device (for example, push notifications). You can disable these notifications by changing the settings on your mobile device or by deleting the relevant service.

HOW WE PROTECT YOUR INFORMATION.

We take commercially reasonable steps to protect the Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases or the databases of third parties with which we may share such Information, nor can we guarantee that the Information you supply will not be intercepted while transmitted over the Internet. In particular, e-mail sent to us may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail.

IMPORTANT NOTICES TO NON-U.S. RESIDENTS.

The App and the Website are operated in the United States. They are not targeted to users outside of the United States. If you are located outside of the United States, please be aware that your Information, including your Personal Information, may be transferred to, processed, maintained, and used on computers, servers, and systems located outside of your state, province, country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you are located outside the United States and choose to use the App, you hereby irrevocably and unconditionally consent to such transfer, processing, and use in the United States and elsewhere. In choosing to access the App, you agree that your use of the App does not subject us to the European Union General Data Privacy Regulations (“GDPR”) nor any other laws or regulations outside of the United States, including but not limited to any data privacy regulations in effect outside of the United States. Psily, Inc. neither represents nor warrants that the App or the Website is appropriate or available for use in a particular jurisdiction other than the United States.

APP STORES AND EXTERNAL WEBSITES.

Your app store (for example, iTunes or Google Play) may collect certain information in connection with your use of the App, such as Personal Information, Payment Information, Geolocational Information, and other usage-based data. We have no control over the collection of such information by a third-party app store, and any such collection or use will be subject to that third party's applicable privacy policies.

CHILDREN'S ONLINE PRIVACY PROTECTION ACT (COPPA).

The App is not directed to children under the age of thirteen. We adhere to the Children's Online Privacy Protection Act (COPPA) and will not knowingly collect Personal Information from any child under the age of thirteen. We ask that minors (under the age of thirteen) not use the App. If a child under the age of thirteen has provided us with Personal Information, a parent or guardian of that child may contact us and request that such information be deleted from our records.

CHANGES TO THIS PRIVACY POLICY.

This Privacy Policy is effective as of the date stated at the top of this Privacy Policy. We may change this Privacy Policy from time to time. Any such changes will be posted on the App. By accessing the App after we make any such changes to this Privacy Policy, you are deemed to have accepted such changes. Please be aware that, to the extent permitted by applicable law, our use of the Information is governed by the Privacy Policy in effect at the time we collect the Information. Please refer back to this Privacy Policy on a regular basis.

HOW TO CONTACT US.

If you have questions about this Privacy Policy, please e-mail us at contact@psily.io with “Privacy Policy” in the subject line.